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Patient Co-Ordinator
Job Description
Vanrath are excited to be recruiting on behalf of a Belfast based company for a Patient Co-Ordinator.
What's in it for you?
- Part time - Monday, Thursday, Friday (8am -5pm with 30 min lunch) + 1 Saturday (9-1) per month
- £12.75ph, with increase to £13 after 3 months.
About your next employer
The postholder will be at the forefront of customer services dealing with the public at reception desk and by telephone. The duties will also include operating a computerised booking system,
What you'll do
- Replying to patient enquires via email and phone
- Supporting the clinical team
- Supporting Front of House team and Treatment Coordinators
- Communicating effectively with new and existing patients
- Providing support to patients throughout their patient journey
- Managing diary appointments and treatment plans
- General administrative duties
- Dealing with post and deliveries
- Dealing with Lab work both coming in and out of the clinic
- Building and maintaining strong relationships with local practices and GDP referrers
- Coordinating meetings, clinical events and open evenings
About you
- Superb verbal and written communication skills to share updates with patients and other medical staff
- Computer skills and proficiency in Microsoft Office
- Strong analytical thinking and the ability to handle multiple tasks concurrently.
- Excellent customer service skills to provide ongoing support for patients and their families
IND02
To apply today contact Leanne Garrett in the strictest confidence.
