Organisational Development Administrator
An exciting opportunity has arisen for an experienced and dedicated Organisational Development Administrator to join a dynamic team within a public service organisation. In this role, you will provide essential administrative support across multiple functions, contributing to the smooth operation of the service and ensuring the safety and well-being of the community.
Key Responsibilities:
- Administrative Support: Provide a modern, professional, and customer-focused OD administrative service to all internal and external functions in line with organisational policies, procedures, and relevant legislation (e.g. Data Protection).
- Document Preparation: Prepare and collate reports, memos, statistics, board reports, annual reports, and statutory returns for management and committees.
- Database & System Maintenance: Create, maintain, and manage accurate and up-to-date databases, spreadsheets, and filing systems.
- Support & Guidance: Offer advice and support on administrative processes to both personnel and support staff.
- Process Improvement: Monitor and review HR administrative systems, identifying areas for improvement and implementing changes.
- Customer Service: Provide excellent customer service, dealing with internal and external customers in person, via email, and over the phone.
- Meeting Support: Assist with the preparation of meetings, take minutes, and follow up on action points.
- Collaboration: Work collaboratively with all personnel and stakeholders to ensure consistent methods of working and provide cover across different geographical areas as required.
General Responsibilities:
- Develop and maintain effective working relationships with internal and external stakeholders.
- Uphold and protect the reputation of the organisation through professional conduct.
- Ensure compliance with organisational policies, including equality, health and safety, and information governance.
- Continuously develop your knowledge and skills to enhance internal and external customer service.
- Undertake additional duties and project work as assigned.
Essential Criteria:
- Qualifications: At least 5 GCSEs at Grade C or above (or equivalent), including English and Maths.
- Experience: Minimum of 2 years' experience working in a demanding office environment (preferably HR), including business support tasks such as scheduling and administrative support for meetings.
- Skills: Proficiency in Windows and Microsoft applications (Word, Excel, and Outlook).
- Competencies:
- Effective planning, organisation, and attention to detail.
- Ability to work independently and as part of a team.
- Strong oral and written communication skills.
- Ability to produce timely and accurate information.
- Customer service orientation.
Desirable Criteria:
- Experience of taking minutes and creating action plans following meetings.
- Experience in local government or the public sector.
- Level 3 CIPD
To Apply: Please submit your CV and covering letter addressing the essential criteria outlined in the job description to emma.hall@vanrath.com.
For further details or to discuss the role, contact 02890330250.