Motor Admin (Newry)

VANRATH are assisting with the recruitment of a Vehicle Administrator for a major Vehicle company that specialises in the Motor Industry

This is a Full-time position - Monday - Friday position.

Permanent position - Monday - Friday - Position of work is Newry.

Salary:

Fully Negotiable (£26,000 preferred) + Fantastic Benefits package

Responsibilities:

• · Being the first line of contact for customers, greeting them in a courteous manner and interpreting their requirements

· Generating, amending and updating service schedules and sending reminders

· Vehicle and customer database management

· Booking PSV appointments

· Issuing workshop job cards and monitoring progress of vehicles in workshop

· Processing and closing out workshop job cards and assisting with invoicing

· Making outbound sales and customer care calls and managing key customer relationships

· Creating maintenance contract quotes and selling maintenance contracts

· Liaising with Workshop Foreman for job planning, to ensure efficiency and profitability

· Contacting customers to inform them of any additional work required and providing accurate quotations to gain the necessary authority to complete the work

· Contacting customers upon job completion, competently explaining the work that has been carried out and arranging vehicle collection/delivery

· Ensuring customer satisfaction at all times through delivery of the Volvo 'Customer Commitments', assisting with customer follow up to ascertain service level satisfaction, and ensuring that all customer complaints are handled courteously and efficiently

The Ideal Person:

• Experience in similar role
• Possess extremely strong administration skills
• Possess excellent organisational skills and the ability to adapt to changing circumstances
• Possess the ability to communicate effectively at all levels, both verbally and written and both internally and externally

For further information on this vacancy, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence.

As ever, it has been great to work with the team at Vanrath. I was in touch with a number of people in the firm, each of whom went the extra mile, finding roles tailored to my CV and supporting me throughout.

On this occasion, it was Dan Morgan who secured me my new role. He listened carefully to what i was looking for, encouraged me to push the boundaries and actively managed the interview process from start to finish. He has been a wonderful advocate!

'Time to Care' is a unique partnership opportunity for up to 30 businesses in Northern Ireland, to part fund the annual salary of a qualified children's nurse at the Children's Hospice. We have since worked closely to support the hospice through many fundraising campaigns over the years, raising significant funding for their vital work.

Later in the year, we secured a significant stake-holder investment from prominent Mercedes business owner and property investor Neil McKibbin FCA. With this investment came the purchase of Victoria House in Belfast City Centre by Wayne and Neil, in a £12.5 million deal, allowing the company to move into brand new state of the art offices and continue their ambitious growth plans.

We have transitioned from a team of 3 accountancy focused consultants to a team of 40 sector-specific consultants covering a diverse range of sectors. Building successful careers and supporting our clients with the best talent in the market is at the heart of everything we do. We are driven by a passion to help people build careers that meet their goals, and help businesses achieve success through great and strategic talent.