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Customer Services Administrator
Job Description
Job description
VANRATH are delighted to be supporting the recruitment for a Customer Service Administrator for a market leader in the engineering sector.
What's in it for you?
- Salary - Up to £25,000
- Temporary - 12 months with possible extension
- No weekends
- Exposure to a global industry
About your next employer
The main purpose of this position is to act as the main point-of-contact for all customers, answering all queries regarding the company's products and services face to face or in writing, as appropriate.
About you
- 2+ years' technical customer service experience
- High level attention to detail
- Experience in the use of Microsoft Office applications
- Excellent organisational skills
What you'll do
- Work closely with the Business Development Manager's, Agents and Aftermarket service to produce quotations for the customer
- Entering customer orders & providing an order acknowledgement emails to the customer
- Follow up with Customers at each stage of contract - to keep updated
- Check that all customer purchase orders and contracts meet the agreed terms & conditions, including pricing and delivery terms
- Maintain CRM system
- Input data into the order management system
To apply today contact Leanne Garrett in the strictest confidence.