Customer Service Representative - Part Time

Job Description

VANRATH are delighted to be assisting our client, a fast growing automobile wholesaler with the recruitment of a Customer Service Representative to join their team based in Bangor.

This is a Part-Time position. 32 hours per week. Monday - Friday.

Remuneration

£14.00 - £16 per hour.

Responsibilities:

  • Maximising the Sales Team's selling potential.
  • Ensuring a consistently outstanding customer service experience.
  • Contact dealers to confirm vehicle availability.
  • Prepare proforma invoices.
  • Record and receipt customer payments.
  • Create and maintain deal files in Sharepoint.
  • Request and review scanned paperwork from suppliers.
  • Inspect vehicles upon arrival at the office.
  • Manage inbound and outbound mail.

Essential Criteria:

  • GCSE Maths and English.
  • Excellent written and oral communication skills, including strong presentation abilities.
  • Valid UK driving license with access to personal transport.
  • Proven administrative experience.
  • Strong numerical aptitude.
  • Proficient in Microsoft Office applications.

Desirable Criteria:

  • Experience working in a sales environment.
  • Understanding of excellent customer service principles.
  • Proactive approach to improving customer experiences through communication and technology.

For further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link or contact Conor Birch in the strictest confidence.

Some positive candidate feedback we've received-

''Would highly recommend Vanrath. After uploading my cv I was contacted the next day and they were able to find a permanent suitable role for me very quickly. They were very helpful and supportive through the entire interview process and were able to negotiate a very good job offer which I was delighted with.''

''Vanrath were massively helpful in helping me secure my new role. They provided tips and example questions for the interviews and were able to get quick feedback.''

''I found VANRATH to be friendly, professional, and genuinely interested in understanding exactly what the candidate is looking for. The entire process was smooth and efficient, I was kept informed throughout.''