Claims Handler (Motor) - 35 Hour Week - Hybrid / Belfast

Job Description

VANRATH are assisting in the recruitment of a Motor Claims Handler for a leading Insurance company in the UK. The organisation has had constant growth, and the successful candidate would join a part-of-the-future organisation, with many opportunities for progression.

This employer are leaders in N.I for their staff centric approach, Training & Development and also progression within the company.

Monday - Friday - Permanent position. Flexible Working Hours - Hybrid (2-3 days at home - 3-2 in office) - Office based in Belfast (North Derby Street)

Salary

£24,000 - £27,000 + Progression Opportunities & 5* Training And Development - Really exciting position with tonnes of growth potential.

Responsibilities

  • Managing customer interactions via phone, email and other portals in a courteous manner to maintain a high level of customer service.
  • Validating policy cover and managing customer's expectations.
  • Identifying and investigating potential fraud.
  • Investigating, negotiating and settling claims in a cost effective and efficient manner.
  • Ensuring reserves are accurate and kept up to date on our bespoke system.
  • Addressing queries from insurance brokers, policyholders and other clients.
  • Liaising with other colleagues, internal departments and external service providers.
  • Referring to senior handlers and team leader as required.
  • Preparing documents for payment approval.
  • Reporting to insurers as required.

Ideal Person:

  • Experience with Claims Handling
  • Sound working knowledge of basic computer systems and MS Packages including word and excel

For further information on this vacancy, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence.

I had a wonderful experience with Vanrath. Everything from the moment I called to inquire about a role I seen advertised, the preparation for the interview and the preparation before joining the new role have exceeded my expectations. Emma Jayne in particular was fantastic and I cannot thank her enough for all the support.

Vanrath were brilliant helping me secure my next job. Big shout out to Dan & EJ who were just fantastic! Both really listened and understood my current situation, knew exactly what I wanted, and kept me up to date throughout the application and interview process. Absolute pleasure to deal with.

Had a great experience using VANRATH for securing a new job, in particular Jordan, was such a pleasure to work with. His communication and helpfulness throughout the process was outstanding. Cannot recommend them (and him) enough!

My consultant presented details of job opportunities in a friendly and efficient manner, taking into account my experience and preferences. He successfully negotiated several interviews which led to me gaining my current role.