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Junior Application Support

Greater Belfast
£24000 - £26000 Per Annum
Permanent
1 month ago

Junior Application Support

Junior Application Support

VANRATH are pleased to be working with a leading Product company in hiring a Junior Application Support engineer. Working with a growing team and a first class company based in Belfast you will be given great training and a clear career path.

The Role

As the product support you will be the first line of contact for the customers to help diagnose and assist with any problems. Currently this team sits at a fix rate of around 80% and so you will be learning in depth about the company’s product so that you can offer knowledgeable and technical support.

The main duties of the role would be:

  • Assist customer to resolve technical issues.
  • Provide technical assistance via both phone and email to resolve technical issues
  • Deal with Escalations depending on technical level.
  • Develop deep technical knowledge of the product
  • Have an understanding of technical knowledge of Microsoft Servers, Networking, databases and web technologies

The Person

The ideal candidate must be able to display the following:

  • University Degree in an IT related subject
  • Knowledge of Database technologies
  • SQL knowledge
  • Strong communication skills
  • Knowledge of mobile connectivity
  • In Depth Understanding of Microsoft Office suite
  • Understanding on a Client server and it applications
  • Knowledge of Networks in a plus

Remuneration

The salary is negotiable depending on experience but would be between 24-28k with additional benefits. .

For further information on this role or any other, please contact Matthew Evers in the strictest confidence on 02890 330250 or apply via the link on this page.

Job Reference: MEV-M11J10_1568801649

Salary: £24000 - £26000 per annum

Salary per: Annum

Job Duration:

Job Start Date: ASAP

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