Customer Service Executive- Belfast
VANRATH are recruiting a Customer Service Executive for a market leading company in Belfast. The initial duration for this contract is 12 weeks reporting into the Sales Manager, benefits package included and this may lead to a permanent position.
- Support the furtherance of a high performing culture through personal achievement of KPIs
- Ensure processes and behaviours are adhered to, resolve and report on control weaknesses when they arise.
- Own and resolve front line customer or consumer queries delivered through email, phone or online chat, this may include processing orders and handling escalations to ensure Customer satisfaction. The queries may arise in a number of departments hence the extensive knowledge of Customer Service, Credit and Supply chain is required to provide service.
- Other key deliverable’s as required by the business within Customer service.
The Ideal Person:
Must have excellent communication skills alongside 5 x GCSE’s grade A-C including Maths and English. A minimum of 12 months experience in a Customer Service role in a FMCG organisation, business services or contact centre environment.
For further information on this vacancy, or any other Business Support job in Belfast or wider Northern Ireland, please apply via the link below or contact Ross Stevenson in the strictest confidence on 02890 330 250.
Job Reference: RWS16-05-2019(1)_1558026018
Salary: £18000 - £18500 per annum
Salary per: Annum
Job Duration: 3 month
Job Start Date: ASAP