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Client Services Officer (Belfast City Centre)

Greater Belfast
Up To £16500 Per Annum + Excellent Benefits
Permanent
Over 4 weeks ago

My client a leading Financial Service organisation based in Belfast City Centre has a requirement for Client Service Officers to join their team due to a new project. This is a fantastic opportunity to gain experience within a leading organisation with excellent benefits and training provided.

The role:

  • Provide solutions to all issues raised by customers
  • Deliver outstanding service by taking ownership of the customers’ queries and aim to provide an immediate solution
  • Provide all relevant information to customers
  • Answer inbound calls
  • Provide exceptional customer service

Essential Criteria:

  • Must have previous experience in a client-facing role to include telephone skills
  • GCSE Maths and English (Grade A-C) – or equivalent
  • Experience of dealing with customers in other demanding environments (e.g. retail. leisure, etc.)
  • Excellent communication skills both written and verbal
  • Proficient in the use of Microsoft Packages (Specifically MS Excel, Word and Outlook)

Desirable Criteria:

  • Previous experience working in personal insolvency
  • Previous experience using the Vision Blue case management system
  • Previous experience in a professional practice

Remuneration:

£16,500 + £Excellent benefits

For further information on this role or any other, please contact Laura McFarlane in the strictest confidence on 02890 330250 or apply via the link on this page.

Job Reference: Lam30919_1567533614

Salary: Up to £16500 per annum + Excellent benefits

Salary per: Annum

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