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Application Support Analyst

Greater Belfast
Negotiable
Permanent
6 months ago

Client

VANRATH are pleased to have an excellent opportunity for a number Application Support Analysts to work with a leading technology company responsible for corporate and operational systems across multiple sites. This is a very professional and friendly environment that will allow you to develop new skills with the opportunity to progress you career to the next level

Responsibilities

  • Provide third line support on a range of company applications
  • Troubleshoot and resolve product issues according to SLA’s
  • Manage support tickets with company call logging system
  • Liaise with 3rd party suppliers on support issues
  • Schedule system upgrades and software updates
  • Maintain knowledge base of company products
  • Provide user training where required

The Ideal Person

The ideal candidate will display the following –

  • Third level qualification in a computer science or IT related subject
  • Experience of 2nd/3rd level support of business critical systems
  • Knowledge of Microsoft Windows Server OS
  • Knowledge of Linux OS would be an advantage
  • Excellent troubleshooting skills
  • Excellent communication skills

Remuneration

The salary is £35k with the option to go higher for the very best candidates. There is also an excellent benefits package including pension, bonus and private medical.

For further information on this vacancy, or any other industry IT job in Belfast or wider Northern Ireland, please apply via the link below or contact Tom Mills in the strictest confidence on 02890 330 250

Job Reference: TM19119_1547150275

Salary: Negotiable

Salary per: Annum

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