Vehicle Administrator - Newry

VANRATH are assisting with the recruitment of a Vehicle Administrator for a major Vehicle company that specialises in the Motor Industry

This is a Full-time position - Monday - Friday position.

Permanent position - Monday - Friday - Position of work is Newry.

Salary:

Fully Negotiable (£26,000 preferred) + Fantastic Benefits package

Responsibilities:

• · Being the first line of contact for customers, greeting them in a courteous manner and interpreting their requirements

· Generating, amending and updating service schedules and sending reminders

· Vehicle and customer database management

· Booking PSV appointments

· Issuing workshop job cards and monitoring progress of vehicles in workshop

· Processing and closing out workshop job cards and assisting with invoicing

· Making outbound sales and customer care calls and managing key customer relationships

· Creating maintenance contract quotes and selling maintenance contracts

· Liaising with Workshop Foreman for job planning, to ensure efficiency and profitability

· Contacting customers to inform them of any additional work required and providing accurate quotations to gain the necessary authority to complete the work

· Contacting customers upon job completion, competently explaining the work that has been carried out and arranging vehicle collection/delivery

· Ensuring customer satisfaction at all times through delivery of the Volvo 'Customer Commitments', assisting with customer follow up to ascertain service level satisfaction, and ensuring that all customer complaints are handled courteously and efficiently

The Ideal Person:

• Experience in similar role
• Possess extremely strong administration skills
• Possess excellent organisational skills and the ability to adapt to changing circumstances
• Possess the ability to communicate effectively at all levels, both verbally and written and both internally and externally

For further information on this vacancy, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence.

Chris Haddock from Vanrath, recently secured an opportunity for me within a large public sector organisation. He was extremely professional, well informed of the industry, was on hand to answer any queries, and smooth the transition from one employer and the next. I highly recommend working with Vanrath.

I have just secured my next great job opportunity with the help of Ross Stevenson. Ross was very professional throughout the whole process, ensuring that the company met my expectations and vice versa. His open and honest communication from the start and relevant updates made the process very seamless.

Very highly recommend Jack, he was extremely knowledgeable and friendly which made the experience a lot more pleasant, done my first week at my new job and very happy! Jack is a credit to himself and Vanrath. Thanks very much!

Emma hall and Thomas are really efficient and motivated employees. They are really helping me to get the job. I highly recommend them. When you talk to them you will feel like you know them since long.

My experience with Vanrath was nothing short of superb! Ethan Boylan was efficient, courteous and extremely capable in his dealings with me. The whole journey from application to employment was delivered in a timely and professional manner. I can highly recommend Vanrath and in particular, Ethan Boylan for anyone currently seeking employment.

I had the pleasure of working with Tom, and I can confidently say he is an exceptional recruiter. Tom's dedication and expertise in matching candidates with the right opportunities stood out throughout the entire process. His communication was clear, timely, and he demonstrated a genuine interest in understanding my career goals. Thanks to Tom's efforts, I landed a fantastic job that aligns perfectly with my skills and aspirations. I highly recommend Tom to anyone seeking a professional, reliable, and results-driven recruiter.

Conor at Vanrath was very helpful and supportive in securing a new job. The funding for my previous job was becoming less secure and Conor helped me make the leap into a new permanent role. It was a quick process and a bit of luck with timing. I have spoke to other staff and Vanrath and have always found them helpful as well.

Brilliant organisation. Chris Haddock is a true gentleman and a pleasure to work with. Anything he said he would do, he did it and more. Would recommend to anyone.