Technical Account Manager

Job Description

VANRATH are delighted to be assisting our Food/FMCG major client with the Recruitment of a Technical Account Manager to join their dynamic and growing team at their site in Dungannon.

Hours: Mon-Fri

Salary - Negotiable Depending on Experience & Fantastic Benefits & Growth Opportunities

Duties and Responsibilities:

  • Act as a key technical contact between Customer Technical and Departments, managing information relating to food safety, quality and legality together with customer brand standards, technical business plans and associated projects etc.
  • Manage all relevant raw material, product specifications and Quality Attribute Sheets for related products;
  • Working as part of a customer facing team with commercial and NPD contacts with a view to customer account development;
  • Liaison between all relevant departments within the business to ensure that customer requirements are communicated and being adhered to;
  • Management and communication of relevant technical KPIs and the relevant customers
  • Management and communication of relevant technical business plans and relevant technical projects;
  • Utilisation and control of data on relevant customer information management systems, will include but not limited to shelf-life, raw material specs, relevant risk assessments and other due diligence information
  • Conduct product checks and inspections and report accordingly to ensure any product produced adheres to customer specification;
  • Deal with any non-conformances and work with management to initiate the appropriate corrective actions;
  • Review artwork in advance of products launches to ensure that labels are complete, accurate, legal, meeting customer, technical and operational requirements;
  • Liaise with NPD to assist with product presentations to customer / product development approval, production handovers and product launches;
  • Maintain and update relevant retail price lists & communicate such to the business

Essential Criteria:

  • 2 years of experience working in a related customer facing technical role in the food industry / food manufacturing
  • A minimum of a HND in a food science, food technology or a related discipline
  • Full clean driving licence

For further information on this vacancy, or any other job in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence.

The best agency I've worked with to date! Robbie Lemon was unbelievably professional and supportive from start to finish. He listened to my needs and found a placement that was perfect for me. Robbie was thorough and prompt when I had any questions, was a pleasure to speak to, I really can't recommend him enough. If you're looking for a recruiter, look no further than Robbie because he's worth his weight in diamonds let alone in gold. Thanks for all your hard work and effort!

Incredibly professional business. I had the pleasure of speaking to Conor Birch. I have been working in temporary positions for nearly two years and within the matter of days, Conor helped me secure an amazing permanent role. I could not thank him enough for this amazing opportunity. Conor made sure to contact me every step of the way even if it was just to check in with how I was feeling with regard to the role, I found Conor extremely friendly, efficient and supportive. I highly recommend Conor and VANRATH as a whole. The whole experience was amazing start to finish.