ServiceNow Solution Architect

Job Description


Job Title: ServiceNow Lead Solution Architect
Location: Remote, UK
Salary: £90,000 - £100,000
Overview:
VANRATH is excited to assist a leading company in their search for a highly skilled ServiceNow Lead Solution Architect. This is an exceptional opportunity to play a pivotal role in leading the design and development of innovative ServiceNow solutions that support both external customers and internal teams. The successful candidate will be responsible for deploying, maintaining, and enhancing the ServiceNow Service Management platform, ensuring it aligns with business needs.
Key Responsibilities:

  • Solution Design: Collaborate with stakeholders to understand requirements and translate them into effective solution designs.
  • Technical Leadership: Provide technical guidance to the development team, ensuring the quality and integrity of solutions.
  • Innovation: Evaluate and recommend new technologies, platforms, and frameworks to improve solution design and delivery.
  • Team Management: Mentor and manage a team of BAs, admins, solution architects, and developers, fostering a high-performing and engaged team.
  • Strategic Alignment: Ensure the ServiceNow platform aligns with the overall business strategy and objectives.
  • Architecture Maintenance: Create and maintain a detailed view of the existing architecture, ensuring it supports current and future needs.
  • Process Improvement: Participate in process workshops and work closely with the enterprise architecture team to migrate configurations across instances.
  • Service Management: Deliver proactive IT Service Management and Operations by implementing, automating, integrating, and managing ITSM and ITOM toolsets.


What We're Looking For:

  • ServiceNow Expertise: Deep knowledge of ServiceNow solutions, including various modules and functionalities.
  • ITIL Proficiency: Strong understanding of ITIL processes and best practices, with ITIL certification.
  • Enterprise Experience: Experience in large-scale enterprise environments with multiple integration points.
  • System Architecture: Proven track record in designing and deploying scalable and robust architectures.
  • Technical Skills: Familiarity with cloud services, enterprise software, cybersecurity, and emerging technologies such as AI and IoT.
  • Leadership: Strong leadership and mentoring skills, with the ability to manage and inspire a diverse team.
  • Communication: Excellent communication, presentation, and interpersonal skills, with the ability to work collaboratively across all levels of the organization.
  • Project Management: Ability to manage multiple projects simultaneously and meet deadlines, with knowledge of project management methodologies (e.g., Agile, Scrum).
  • Security Clearance: Must be eligible to gain SC clearance.


Desired Skills/Experience:

  • ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA).
  • Project Management qualifications such as Prince2, PMP, etc.


Application Process:
If you are an experienced ServiceNow Lead Solution Architect with a passion for innovation and leadership, VANRATH would love to hear from you. Please send your CV directly to us. No cover letter required.