Scheduling Coordinator (Property Services)

Job Description

VANRATH are thrilled to be assisting a leading Professional Services company with the recruitment of a Planner. Fantastic company to work in, one of the best company cultures in NI and opportunities for progression.

Shifts are held over Monday to Friday. No weekend working. Permanent position.

This role will be based at the company's Castledawson office.

This role also offers growth opportunities.

Salary

Fully Negotiable + other Fantastic Additional Benefits (Top Company) & Progression Opportunities

Responsibilities

  • Be the initial point of contact for tenants for urgent, routine and adaption works
  • Scheduling customer appointments and creating events
  • Notifying customers on planned arrival of workers Assigning jobs to relevant trade/department within the required job category via computer communication whilst considering cost, customer service and resource availability
  • Raising survey events on new COTs, Adaptions and Response jobs
  • Monitoring progress of all jobs to ensure all scheduled works are completed and PDAs completed correctly
  • Liaise with administration team, supervisor and management to answer queries and review works in progress.
  • Liaise daily with client district maintenance officers/administrators
  • Monitoring of required completion dates, ensuring they are meet, or extension requested were required
  • Dealing with queries and complaint resolution
  • Maintaining standards and processes to reach KPI targets.

The Ideal Person

  • IT literate, proficient in Microsoft Office
  • Previous experience of scheduling/ logistics
  • Experience in customer service and customer excellence

Preferred

  • Experience operating within a face paced construction industry with a focus toward
  • housing maintenance
  • A Degree / HND in a related discipline

For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves via Vanrath in the strictest confidence.

A recruitment agency, otherwise known as an employment agency, is an organisation that works to bridge the gap between the employer and employee. They are tasked by employers to find candidates for job openings, who best suit their requirements. Consultants, who work for recruitment agencies, look after the job-seeking process from start to finish. This includes sourcing new opportunities, finding and reaching out to suitable candidates, lending their advice on CVs, and assisting with interview preparation, feedback and aftercare calls.

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