Parts Supervisor (Ballyclare)

VANRATH have partnered with one of Northern Ireland's most established Heavy Vehicle Dealerships. The organisation is recruiting a Parts Supervisor position.

This is a fantastic opportunity for any experienced individual to join a longstanding company that offers many routes for progression.

Permanent role.

Place of work is Ballyclare

Salary

£30,000 - £35,000 + Fantastic benefits (see attached), company pension scheme, free laptop etc.

Responsibilities:

• Overseeing the performance of the parts team, including managing targets, conducting probationary reviews, performance appraisals, progress meetings, and managing absenteeism.
• Identifying and addressing training needs, ensuring parts team members are supported in their development.
• Building relationships with existing customers, developing accounts, and identifying opportunities for securing new parts sales customers.
• Engaging in parts sales through both telephone and face-to-face interactions with customers.
• Developing and expanding the company's online parts sales presence.
• Overseeing stock inventory, ensuring stock health, and managing stock checks, as well as performing discrepancy checks.
• Creating and maintaining pricing support for parts-related cases.
• Allocating key customers to the parts team and monitoring the progress of parts sales.
• Coordinating with the brand partner on current promotions and ensuring effective implementation, working alongside the internal marketing team to publicise them.
• Analysing and reporting on parts sales spend.
• Ensuring customer demands are met and providing accurate, timely solutions.
• Adhering to relevant health and safety regulations and promoting best practices throughout the aftersales department.

The Ideal Candidate:

• Previous experience within a similar position (Agri / heavy plant ideal)
• Previous experience of supervising staff performance
• Full valid UK driving license
• Sales experience ideal