Park Attendant / Receptionist (Immediate)

Job Description

PARK ATTENDANT / RECEPTIONIST


Location: Kilbroney Forest Park, Rostrevor, Co. Down
Additional Locations: Slieve Gullion Forest Park and Camlough Lake, as required
Salary: Starting at £10.42
Reports to: Park Warden
Car User: Essential. The post-holder must own a car and hold a valid driving licence to assist at other sites and operate the on-site service vehicle.
Access NI Check: Basic
Department: Enterprise, Regeneration and Tourism

Role Overview

We are seeking a dedicated Park Attendant / Receptionist to join the team at Kilbroney Forest Park. This multi-faceted role involves maintaining park facilities, welcoming visitors, managing bookings, and ensuring a high standard of service and safety across all park operations.

Key Responsibilities

  1. Park and Campsite Maintenance: Handle daily park upkeep, including waste management, minor repairs, grass care, and winter salting, using both powered and manual tools.
  2. Visitor Reception and Support: Welcome visitors, collect parking fees, and manage financial paperwork. Maintain records, ensure the safety of funds, and provide information to guests.
  3. Safety and Security: Conduct routine safety checks, report defects, and handle emergency repairs and actions as needed.
  4. Facility Management: Open and close park facilities, ensuring they are well-maintained and visitor-ready.
  5. Caravan Park and Event Bookings: Respond to booking enquiries, manage the computerised booking system, and keep related spreadsheets.
  6. First Aid Administration: Provide first aid when necessary.
  7. Adherence to Policies: Follow all corporate policies and procedures.

General Duties

  • Perform tasks in compliance with Health and Safety legislation, relevant Council policies, and maintain confidentiality.
  • Participate in staff training to keep skills current.
  • Contribute to the positive reputation of the Newry, Mourne and Down District Council.
  • Be flexible to work evenings, weekends, and public holidays.

Essential Qualifications & Experience

  • Education: GCSEs (Grades A-C) in English Language and Maths or equivalent.
  • Experience:
    • At least 6 months of cash handling experience.
    • Minimum 1 year in customer service or reception, with experience in public-facing roles.
    • Experience in patrol and enforcement duties, including ticketing and public conduct maintenance.

Skills and Requirements

  • Proficiency with Microsoft Office (Word, Email, Spreadsheets).
  • Awareness of Health and Safety practices in a public environment.
  • Ability to work independently and take initiative.

To apply today contact Ethan Boylan in the strictest confidence.