Operations Manager (shutters)

Our client provide shutter access solutions; providing design services, install and following up with service and maintenance. This role is a mixture of office and field based work. The Operations Manager will join a growing team, this position is created due to a long-term member of staff retiring. This role has an aspect of Sales / Account Management (no experience required, though it would be ideal).

Salary

£30,000 - £35,000 (negotiable) + uncapped commission

(high on-target earnings, you will be managing £10,000 commission of accounts from the start)

+ company car/fuel + phone + laptop

Key Responsibilities:

• Develop and maintain product knowledge
• Nurture existing accounts as well as seeking out new business from these accounts or new customers
• Conduct site surveys / inspections, follow up with quotations
• Follow up on incoming leads, keep up to date with tender portals
• Report on sales
• Process PO, quotes and invoices in a timely manner
• Manage work schedules for engineers
• Order materials for projects, overseeing budget

Key Qualifications & Skills:

• Experience in operations management, preferably within the maintenance, construction, or industrial door sector.
• Working Knowledge of product specifications, quoting, and tendering processes.
• Experience in managing teams and scheduling project work.
• Ability to build and maintain client relationships, particularly in high-value contracts (government, emergency services, etc.).
• Sales experience isn't essential, but is highly desired (or B2B relationships)
• Organisational skills to manage multiple tasks and deadlines efficiently.
• Knowledge of CRM and project management software is a plus.
• Full UK driving license (company vehicle provided).