Membership Administrator - Antrim - Immediate Start

Job Description

VANRATH are delighted to be assisting our major Public Sector client, a large and well-known organisation with the recruitment of a Membership Administrator to join their team based in Antrim.

This is a Full-Time Monday-Friday position with a requirement to work one in three weekends. This is a Temporary contract expected to last for approximately 3 months.

Salary

£27,263 + fantastic benefits in a modern organisation e.g. Flexi time, free parking & excellent modern offices.

Responsibilities

  • Handle membership administration, payments, and direct debit queries.
  • Assist with retention strategies, follow-up calls, and exit questionnaires.
  • Promote memberships through outreach events.
  • Manage bookings for facilities such as pitches, halls, and event spaces.
  • Use leisure management software (Legend, BRS for Golf, Coursepro).
  • Act as the primary point of contact for leisure enquiries.
  • Liaise with finance for invoicing and refunds.

Essential Criteria:

  • Minimum 5 GCSES (Grades A-C) to include English Language and Maths.
  • Minimum of 1 years' administrative or clerical experience.
  • Minimum of 1 years' experience in a customer focused environment.
  • Good planning and organisational skills.
  • Ability to work to a high standard with minimum supervision.
  • Competent in the use of Windows and Microsoft Office.

Desirable Criteria:

  • Experience with Booking or POS systems.

For further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link below or contact Conor Birch in the strictest confidence.

''I would highly recommend VANRATH who I found to be thoroughly helpful, informative and efficient from first point of contact. Within a week of sending my CV I had interviewed and received an offer for a new role''

''Very pleased with the service provided and extremely appreciative to VANRATH, who I'd highly recommend.''

''VANRATH was very helpful in assisting me in obtaining my new employment post. They made care to stay in touch, inform me of any updates and gave me some excellent interview advice. Thank you for all your assistance; I wouldn't think twice about using VANRATH again. Outstanding service.''