IT Support Technician (Derry)

VANRATH have partnered exclusively with our client in their search for a proactive, hands-on IT Support Technician with 2+ years' experience to support their IT infrastructure and ensure seamless daily operations. This role involves working closely with the IT Manager, troubleshooting technical issues, assisting staff, and maintaining system security and efficiency. It is an excellent opportunity for a problem-solver who thrives in a fast-paced, collaborative environment.

Key Responsibilities:

• Oversee and maintain computer systems, servers, and networks to ensure optimal performance.
• Manage help desk requests, providing efficient technical support to employees.
• Assist staff with system setup, troubleshooting, and issue resolution.
• Diagnose and resolve hardware, software, and network faults.
• Conduct regular system health checks and address security or usability concerns.
• Monitor and deploy system patches, updates, and security fixes to maintain a secure IT environment.

What's on Offer:

This is an exciting opportunity to join a company experiencing growth in Northern Ireland's evolving energy sector. My client offers a dynamic workplace where employees can contribute to industry innovation while benefiting from a supportive and collaborative environment.

• Competitive salary - up to £35,000
• Generous annual leave - plus statutory bank holidays.
• Exclusive staff discounts - including savings on electricity tariffs.
• Company pension scheme - ensuring long-term financial security.

• Minimum of 2 years' experience in a similar IT support role.
• Proficiency with Active Directory/Entra, Office 365, and Windows Servers.
• Hands-on experience in patch management and antivirus updates.

• Strong analytical and problem-solving abilities.
• Knowledge of cybersecurity best practices.
• Excellent organisational and communication skills.
• Ability to work independently with a proactive mindset.
• Detail-oriented with a focus on accuracy and process improvement.
• Solid understanding of networking principles.

This role offers the chance to be part of a growing, forward-thinking company while gaining valuable hands-on experience in IT infrastructure and security.

For further information on this vacancy, or any other IT job in Belfast or wider NI, please apply via the link below or contact Sean Doherty in the strictest confidence.

"I very much enjoyed my experience with VANRATH. Sean Doherty was great to work with, very friendly and efficient, he streamlined everything for me so I had the least amount of stress as I went in for interviews. Looking forward to starting in my new role, thanks Sean!"

"My experience with Vanrath has been very pleasant, huge thank you to Sean Doherty, a master of his craft. Throughout the recruitment process, Sean has been very reliable and proactive and a great representative of the company. 10/10 would recommend this professional service."

"I've worked with a lot of recruitment consultants both as an employer and as a client and I can highly recommend Sean. He helped me secure my last move and I found him to be excellent in following up any questions I had as well as keeping me in the loop on progress. He was even willing to help out on his days off!"