Infrastructure Engineer ( Intune Experience )

Job Description

My client is looking for a skilled Technical Services/Infrastructure Engineer to support their ICT applications and software across all departments and locations. You will play a key role in ensuring smooth IT operations, maintaining infrastructure, and optimising systems.

*This role will be 5 days on site in Magherafelt*

Experience in building devices and ideally Intune is essential.

Key Responsibilities:

  • IT Support: Provide technical assistance for software, hardware, and general ICT issues, ensuring staff receive prompt and effective support.
  • Process Documentation: Help document ICT processes to align with the company's Integrated Management System (IMS) and improve efficiency.
  • Vendor Management: Act as the first point of contact for external providers, managing system issues and raising support tickets as needed.
  • System Optimisation: Maintain and improve the system and reporting capabilities.
  • Infrastructure Management: Oversee cloud platforms, hardware lifecycle, and managed services to ensure alignment with business needs.
  • Cost Control: Monitor third-party support costs to ensure they stay within budget.
  • Project Support: Assist with ICT projects, including system development, testing, rollouts, and ongoing improvements.
  • Application Development: Support departments in maximising the use of Microsoft 365 tools, including Power Automate and Power Apps.

Requirements:

  • Degree in IT, Computer Science, or relevant experience.
  • Experience in technical support, IT helpdesk, or a similar role.
  • Strong knowledge of Windows Server and Desktop OS, troubleshooting, and system setup.
  • Good understanding of computer systems, mobile devices, and network infrastructure.
  • Strong problem-solving skills and the ability to work independently or in a team.
  • Microsoft or CompTIA certifications (desirable).

Skills & Competencies:

  • Excellent technical troubleshooting abilities.
  • Strong communication and teamwork skills.
  • Proficiency in Microsoft 365 administration.
  • Experience with network management, VPNs, and firewalls.
  • Knowledge of Microsoft Server & Hyper-V.
  • Familiarity with SharePoint, Power Apps, and Power Automate (desirable).

If you're passionate about IT support, infrastructure management, and driving innovation, this role could be a great fit.

For further information on this vacancy, or any other IT job in Belfast or wider NI, please apply via the link below or contact Sean Doherty in the strictest confidence.