Customer Support (Immediate Start)

This is an excellent opportunity for an individual to join a flourishing food manufacturing company -one of the largest and most modern in Ireland. It offers a superb chance for someone eager to advance their career and expand their knowledge within a leading organisation. The company is looking to recruit a Customer Support Specialist individual.

The company highly values its employees, making it an ideal place for anyone looking to further their professional growth.

Office is based in Warrenpoint - Permanent role

Salary

Fully Negotiable + Additional Fantastic Benefits and Perks

Responsibilities:

· Provide outstanding customer service and customer care.

· Support the ordering process, with the use of customer service software, whereby the current production plan will be generated and communicated to all internal stakeholders in an accurate and timely manner.

· Have a good working knowledge of the customer service software.

· Be able to address and resolve customer queries and issues in a timely and efficient manner.

· Build lasting relationships and find best solutions for our customers to achieve the highest level of customer satisfaction.

· Have a good working knowledge of relevant products and services.

· Be able to confidently sell and upsell products when the opportunity presents.

· Be able to multitask and work under pressure to deadlines.

· Liaise effectively with other departments relative to orders received, production scheduling, invoicing, quality control, and order delivery.

The Ideal Person:

• Experience in a similar role
• Accurate data entry skills.
• Customer focused and can build trusting relationships.
• Strong & Confident communicator.

For further information on this opportunity, or any other position in Northern Ireland, please apply via the link below or contact Jack Groves via Vanrath in the strictest confidence.

Positive experience getting placed in a role through Vanrath with their data analytics team. Good communication and regular follow ups.

Conor at Vanrath was very helpful and supportive in securing a new job. The funding for my previous job was becoming less secure and Conor helped me make the leap into a new permanent role. It was a quick process and a bit of luck with timing. I have spoke to other staff and Vanrath and have always found them helpful as well.

My experience with Vanrath was very positive and stress free. Dan Morgan listened to what I was looking for in my next role and made sure I was applying for jobs that would meet my criteria. I also had interactions with a few other colleagues and they were all very professional and supportive. I would definitely use them again.

Didn't want to speak to soon, but two months into my new job and couldn't be happier.
Thanks to Jack who kept me in the loop at each stage of the process!