Customer Support Admin - Warrenpoint

This is an excellent opportunity for an individual to join a flourishing food manufacturing company -one of the largest and most modern in Ireland. It offers a superb chance for someone eager to advance their career and expand their knowledge within a leading organisation. The company is looking to recruit a Customer Support Admin individual.

The company highly values its employees, making it an ideal place for anyone looking to further their professional growth.

Office is based in Warrenpoint - Permanent role

Salary

Fully Negotiable + Additional Fantastic Benefits and Perks

Responsibilities:

· Provide outstanding customer service and customer care.

· Support the ordering process, with the use of customer service software, whereby the current production plan will be generated and communicated to all internal stakeholders in an accurate and timely manner.

· Have a good working knowledge of the customer service software.

· Be able to address and resolve customer queries and issues in a timely and efficient manner.

· Build lasting relationships and find best solutions for our customers to achieve the highest level of customer satisfaction.

· Have a good working knowledge of relevant products and services.

· Be able to confidently sell and upsell products when the opportunity presents.

· Be able to multitask and work under pressure to deadlines.

· Liaise effectively with other departments relative to orders received, production scheduling, invoicing, quality control, and order delivery.

The Ideal Person:

• Experience in a similar role
• Accurate data entry skills.
• Customer focused and can build trusting relationships.
• Strong & Confident communicator.

For further information on this opportunity, or any other position in Northern Ireland, please apply via the link below or contact Jack Groves via Vanrath in the strictest confidence.

As ever, it has been great to work with the team at Vanrath. I was in touch with a number of people in the firm, each of whom went the extra mile, finding roles tailored to my CV and supporting me throughout.

On this occasion, it was Dan Morgan who secured me my new role. He listened carefully to what i was looking for, encouraged me to push the boundaries and actively managed the interview process from start to finish. He has been a wonderful advocate!

helped me find a perfect career! She assisted me throughout and helped with every aspect including preparing for the interviews! She was so positive and straight talking - the whole process really put me at ease & I could tell that she really cared about what she was doing! I would 100% recommend to anyone looking for that next step in their career.

I can't recommend Vanrath recruitment agency enough for their hard work and dedication to help me find employment. Especially who was friendly, professional and very helpful. She found me a great job and negotiated all the terms. Would very highly recommend and would come back should I ever find myself unemployed again.