Customer Success (35K)(Hybrid + Progression)

Job Description

Looking to join a fresh growing FinTech Company? This could be the right role for you,

Salary/ Benefits

In order to attract the very best talent on the market a generous remuneration package is on offer based on experience plus a range of benefits:

  • up to £35k base depending on experience
  • Hybrid working
  • Progression Opportunities
  • Individual and Company Bonus

Client

Used by more than 3 million people annually, our systems enable insurance providers to secure business within their target markets and empower consumers to easily identify those providers who meet their financial product requirements at market leading prices. Our Affinity Partnership arrangements also facilitate other companies to increase the range of services offered (and revenue generated) via their websites. Our products are used by over 400 financial partners in the insurance, finance and utilities industry.

The Ideal Person

  • Determined and eager to embrace new experiences and responsibilities.
  • Confident and empathetic communicator able to understand other's points of view
  • Thrive on customer interaction and comfortable dealing with senior company executives.
  • Natural planner with an organised mindset and approach to work

Qualifications: A business related degree

Experience:

  • Minimum of 3 years' experience in a customer facing, account management role, ideally from a technology, consulting or insurance/financial/utilities product background
  • Experience of managing and maximising the profitability of multiple B2B relationships
  • Experience of working in a target driven environment
  • Excellent analytical and data interpretation skills
  • Excellent skills in MS Office (particularly Excel).
  • Proven ability to self-educate
  • Superb written and verbal communication skills. Able to communicate confidently face to face and virtually.

Desireable:

  • Experience in an IT, e-commerce, fintech or financial services environment
  • An appreciation of web/software development
  • Experience of CRM and Google Analytics would be beneficial
  • For further information on this vacancy, or any other job in Belfast or wider Northern Ireland, please apply via the link below or contact Phil.Doherty@vanrath.com 0r 02890330250 in the strictest confidence.

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''I found VANRATH to be friendly, professional, and genuinely interested in understanding exactly what the candidate is looking for. The entire process was smooth and efficient, I was kept informed throughout.''

''The team at VANRATH were extremely helpful in helping me find my new role. They kept me up to date on my application and provided excellent advice throughout the interview process. Overall the process could not have gone smoother or any quicker and I would definitely recommend reaching out to them if you are on the lookout for a new role.''

''Massively positive experience with VANRATH. Couldn't recommend highly enough! I detailed exactly what I was after in a new role and they came back only with roles that ticked every box which is what really set them apart from some other agencies, no retrofitting or compromise to a role that you are not quite the right fit for - just roles that were exactly what I had said would suit my preferred working style.''