Customer Account Manager - Food / FMCG

VANRATH are delighted to be assisting our Food/FMCG major client with the Recruitment of a Technical Account Manager to join their dynamic and growing team at their site in Dungannon.

Hours: Mon-Fri

Salary - Negotiable Depending on Experience & Fantastic Benefits & Growth Opportunities

Duties and Responsibilities:

• Act as a key technical contact between Customer Technical and Departments, managing information relating to food safety, quality and legality together with customer brand standards, technical business plans and associated projects etc.
• Manage all relevant raw material, product specifications and Quality Attribute Sheets for related products;
• Working as part of a customer facing team with commercial and NPD contacts with a view to customer account development;
• Liaison between all relevant departments within the business to ensure that customer requirements are communicated and being adhered to;
• Management and communication of relevant technical KPIs and the relevant customers
• Management and communication of relevant technical business plans and relevant technical projects;
• Utilisation and control of data on relevant customer information management systems, will include but not limited to shelf-life, raw material specs, relevant risk assessments and other due diligence information
• Conduct product checks and inspections and report accordingly to ensure any product produced adheres to customer specification;
• Deal with any non-conformances and work with management to initiate the appropriate corrective actions;
• Review artwork in advance of products launches to ensure that labels are complete, accurate, legal, meeting customer, technical and operational requirements;
• Liaise with NPD to assist with product presentations to customer / product development approval, production handovers and product launches;
• Maintain and update relevant retail price lists & communicate such to the business

Essential Criteria:

• 2 years of experience working in a related customer facing technical role in the food industry / food manufacturing
• A minimum of a HND in a food science, food technology or a related discipline
• Full clean driving licence

For further information on this vacancy, or any other job in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence.

Established in 2000, VANRATH has become a market leader in Northern Ireland. This success is a direct result of our dedication to confidentiality, professionalism and the wealth of knowledge held by our Senior Consultants. VANRATH has a demonstrable track record in pairing the best local talent with leading local businesses.

VANRATH recruits across a diverse range of sectors including:

• Accountancy & Finance

• Built Environment

• Engineering & Manufacturing

• HR

• Tech

• Public Sector

• Sales and Marketing

• Science

• Supply Chain and Procurement

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We recognise that making a career change can be a huge step. We will support you through every step of the recruitment process, from an initial discussion of your goals and aspirations, to the security of your new position.

Our consultants are sector specific and have an in-depth knowledge of, and experience in, their respective fields. Put simply, they are the best in the business! We continually monitor trends and developments within the market to ensure we provide the very highest quality advice and
support to our clients and candidates.

VANRATH began in 2000, when a senior level accountant was on the lookout for new opportunities. Wayne Sullivan discovered that professional recruitment services for accountants was not quite the experience he had expected. His entrepreneurial nature and drive to help other accountants realise their career aspirations, was the 'light-bulb' moment that encouraged him to start a recruitment agency like no other. The goal was to recruit in the same way, and to the same standard, that an employer would recruit into their own business to ensure the client would get exactly what they required.

Initially setting up shop in Dublin the name was founded, VANRATH, an amalgamation of the 2 founding partners' names. In 2002, Wayne decided to return home to Belfast to take on the Northern Ireland market. He purchased VANRATH's first official home on the 6thfloor of Lesley Suites which enabled the business to hit the ground running with the establishment of our Accountancy Team

IT recruitment was VANRATH's next big venture and in 2004 the team has grown the IT business into the largest IT recruitment business in Northern Ireland.