Call Handler - Immediate Start

VANRATH are delighted to be assisting a leading finance organisation with the recruitment of Multiple Customer Support Representative individuals.

Start date for these roles are Monday 18th November.

Permanent roles.

This company offers multiple opportunities for progression, and promotes Career Development.

Responsibilities

• Ensure that new business applications are processed efficiently and accurately
• Provide and maintain excellent levels of customer service, providing prompt and efficient response to enquiries
• Take ownership and responsibility when handling customer enquiries via inbound or outbound calls, emails or post
• Provide informative and accurate information on products and services we offer to customers
• Constantly seek new and innovative ways to meet and exceed our customers' expectations

The Ideal Person

• Calls experience preferred
• Confident on the phone
• Good attention to detail levels
• Computer Literate
• Great communicator

For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence.

I found Vanrath very professional from the off, they took the time to understand my background and experience only putting me forward for Jobs, that were suitable both with respect to my experience and abilities as well as my intended career direction. I worked with Sean from the Vanrath team and he really put himself out to find me the right role, literally within a couple of weeks from sending a CV to signing a contract. Many thanks guys

Sean Doherty at VANRATH was incredibly helpful through my process of obtaining a graduate role. He initially took time to discuss my educational and employment background to try and find roles that would be suitable to me. When applying for jobs Sean was informative every step of the way, keeping me up to date with developments with applications. Sean also talked me through some interview tips which was very helpful. I would highly recommend using VANRATH.

VANRATH, and namely Daniel Morgan acting as Interim Accountancy & Finance Specialist, deserve nothing short of a 5-star review. As someone who recently settled in the United Kingdom, I was a little worried that it would be difficult to acclimate to this new job environment and transition my skills and experience; however, I discovered VANRATH early on in my job search and instantaneously found an offering on their website that perfectly aligned with my skills/job aspirations. I applied, of course, and less than 12 hours later, Dan had initiated contact -- and the rest was history. He reached out for initial discussion regarding the position, liaised with the employer/vouched for me, set up the interview, gave me pointers, followed-up on the interview, etc. Dan basically went above and beyond to ensure an excellent match between an employer and potential employee came to fruition. Always touched base, was always available to chat/answer questions on the phone, always easy to talk to. And in combination with his help and expertise, I succeeded in the interview, secured the position, and finished signing the contract earlier today. Of course, it ultimately comes down to the individual -- but Dan professionally executed the match between myself and my new employer and could not have made it easier for us to coincide and enter an agreement. Without a doubt, I would recommend Dan for anyone in the Accountancy and Finance sector looking for new employment.