Business Support Assistant - 27k - Antrim

VANRATH are delighted to be assisting our major Public Sector client, a large and well-known organisation with the recruitment of a Business Support Assistant to join their team based in Antrim.

This is a Full-Time Monday - Friday position. This is a Temporary contract expected to last for a minimum of 2 months.

Salary

£27,263 + fantastic benefits in a modern organisation e.g. Flexi time, free parking & excellent modern offices.

The main purpose of this position is to provide a comprehensive customer care and administrative service as part of the Business Support Team including Waste Management, Fleet, Waste Operations and Sustainability.

Responsibilities

• Primary point of contact for all waste enquiries and complaints from the general public including answering queries, reporting issues and taking payments.
• Deal courteously and effectively with Emails and Social Media requests from members of the public, commercial customers, stakeholders and external agencies.
• Collaborate and effectively communicate with the Contracted Services Suppliers to ensure the smooth running of all household bin collections and escalate to line managers any issues which may need escalated.
• Assist with financial procedures of the department including receiving payments from customers, processing these and completing reconciliation and daily reports to the finance department.
• Assist with the organisation and administration of events when required.
• Record and update data from Waste Dockets onto the Waste Data Flow database.
• Participate in training and development initiatives in line with the organisation's policies and guidelines.
• Provide a high level of internal and external customer service including taking ownership of customer queries and complaints and following issues through to completion

Essential Criteria:

• Minimum 5 GCSES (Grades A-C) to include English Language and Maths.
• Minimum of 1 years' administrative or clerical experience.
• Good planning and organisational skills.
• Ability to work to a high standard with minimum supervision.
• Competent in the use of Windows and Microsoft Office.

Desirable Criteria:

• Experience within a fleet, transport or logistics environment.

For further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link below or contact Conor Birch in the strictest confidence.

Some feedback from recent VANRATH candidates-

''Vanrath have been an absolute pleasure to work with from initial job discussions to job offer and I would recommend them as the first point of call for anyone looking for exciting new opportunities.''

''I had a great experience with Vanrath, who got me through the door to my current workplace, and have been supportive through and through. I was invited for a face-to-face meet up before securing my place at work for a get to know, and it has been an absolute pleasure.''

''Vanrath have been fantastic in helping me gain employment in my chosen field. They have been extremely helpful throughout, easy to talk to, and regularly went above and beyond to ensure I was happy at my current place of employment. I hope to continue to work with them in future.''