Aftersales Manager - Motor Industry

Job Description

VANRATH have partnered with one of Northern Irelands' most established family-run car dealerships. The organisation is recruiting a Aftersales Manager position.

This is a fantastic opportunity for any Motor Industry experienced individual to join a longstanding company that offers many routes for progression.

Permanent role

Place of work is Conlig


Salary


Negotiable + Bonus + Company Car + Fantastic benefits, company pension scheme, 30 days holidays.


Responsibilities:

  • Leading the team to achieve corporate objectives
  • Coordinating the team to develop and implement the business plan
  • Manage all aspects of the 'Customer Experience' to ensure consistent delivery of exceptional customer care.
  • Ensure daily operation of the Aftersales Department in line with Franchise Operating Procedures
  • Lead the team to succeed, continuously looking for areas to improve performance and refine process to maximise efficiency and effectiveness.
  • Collect, monitor and communicate management information to improve performance within the Aftersales Department.
  • Coaching and mentoring the team
  • Effective communication within the business

The Ideal Candidate:

  • 2 years+ experience in similar role
  • Experience in Motor industry, or else After-sales service experience is preferred
  • Great team player
  • Driving License required


For further information on this vacancy, or any other Business Support roles in Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence.

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