Administrator / Client Services (Wealth)

Job Description

VANRATH are delighted to be assisting a Major Wealth Management Client with the Recruitment of Administrators to join a growing and dynamic team based in their Belfast Office.

Hours - Mon-Fri - 09:00-17:00 + Hybrid

Salary - £25,000 - £27,000 + Benefits Package

Responsibilities:

  • Provide administration and client servicing support to the POD and Wealth Managers.
  • Assist in the scheduling of client annual reviews and the preparation of meeting packs meeting packs, valuations and all other documentation required.
  • Quality evaluation of compliance documentation, drawing advisers' attention to any issues or documentation needing updated as and when required.
  • Work closely with wider team to ensure timely and accurate implementation of agreed actions arising from client meetings
  • Liaising directly with back- office teams based in Dublin and third- party providers to ensure data amendments. payments and income for clients are scheduled and actioned per client's request in a timely and efficient manner.
  • Direct customer call back and contact regarding the verification of client requests.
  • The ability to deal with legal professionals efficiently and in strict compliance when dealing with requests of deceased administration processes.
  • The actioning and follow up of Letters of Authority within tight timeframes to ensure smooth customer transition to the company.
  • Maintain accurate client records across all company systems and other provider systems.
  • Continually seek ways of improving quality, service delivery and efficiencies in processes and procedures.
  • Adherence to the Firms regulatory obligations and compliance processes and procedures.

Essential Criteria:

  • At Least 2+ Years Previous Administration Experience (Ideally in a Financial Services Company)
  • Client Servicing and Administration Skills: Ability to provide administrative support to Wealth Managers and the POD, assisting with client reviews, meeting preparation.
  • Compliance and Legal Knowledge: Understanding of compliance requirements, with a focus on quality evaluation of compliance documentation.
  • Attention to Detail and Accuracy: Ensuring the timely and accurate implementation of actions arising from client meetings, as well as maintaining precise client records
  • Communication and Coordination: Strong communication skills, particularly when liaising with clients, back-office teams, and third-party providers.
  • Process Improvement Mindset: Demonstrating a proactive approach to identifying opportunities for improving service delivery.